In the cloud, every second counts. On the leading edge of security, Sysdig stops attacks in real-time by instantly detecting changes in cloud security risk with runtime insights and open source Falco. We are passionate open source enthusiasts at heart and problem-solvers who are building and delivering powerful solutions to secure cloud-native applications.

We value diverse opinions and open dialogue to spur ideas. We believe in working together to achieve our goals and we pride ourselves on a flexible work culture. We're an international company that understands how to cultivate an inclusive environment across remote teams.

And we're a great place to work too – we've been named a "Best Place to Work" by Inc.,the San Francisco Business Times and the Silicon Valley Business Journal, and we won six workplace awards from Comparably this year. We have been recognized by Deloitte as one of the 500 fastest-growing organizations for the last four years.

We are looking for driven team members who want to join us on our mission to lead cloud security globally. Does this sound like the right place for you?

• Reporting to the Engineering Manager you will be part of a team of expert developers working on the core backend of the Sysdig Monitor Product.
• You will solve challenging problems about scalability and performance in a complex distributed system, to build reliable components.
• You will be part of an amazing team, where the primary goal for everybody is to work together to build the best product we can. We enjoy what we do and we always aim to get better.

• You have coding skills with 4+ years of experience in Java or Golang.
• You have hands-on experience building horizontally scalable components.
• You have hands-on experience with Cassandra, Kafka or other distributed systems.
• You are familiar with cloud providers (AWS, GCP, …) and Kubernetes.

• You excel in a cross team environment, contributing to both technical and product discussions
• You are willing to participate in professional development activities to stay current with industry trends and improve.
• You are fluent in English

In the cloud, every second counts. On the leading edge of security, Sysdig stops attacks in real-time by instantly detecting changes in cloud security risk with runtime insights and open source Falco. We are passionate open source enthusiasts at heart and problem-solvers who are building and delivering powerful solutions to secure cloud-native applications.

We value diverse opinions and open dialogue to spur ideas. We believe in working together to achieve our goals and we pride ourselves on a flexible work culture. We're an international company that understands how to cultivate an inclusive environment across remote teams.

And we're a great place to work too – we've been named a "Best Place to Work" by Inc.,the San Francisco Business Times and the Silicon Valley Business Journal, and we won six workplace awards from Comparably this year. We have been recognized by Deloitte as one of the 500 fastest-growing organizations for the last four years.

We are looking for driven team members who want to join us on our mission to lead cloud security globally. Does this sound like the right place for you?

• Reporting to the Sr. Director, APAC Customer Reliability Engineering, you will serve as a client-facing, problem-solving engineer to support and resolve technical issues for our highest-valued customers.
• You will provide incident management and customer problem resolution as an integral member of the technical support team.
• You will document issues, debug complex problems, and collaborate with Engineering to provide solutions.
• You will help with the development of internal and customer-facing knowledge and documentation.

• Minimum of five years experience as a technical support/escalation resource for enterprises in a similar or related field (container management, cloud management, systems management, PaaS).
• Knowledge of cloud infrastructures such as Amazon AWS, Google Cloud, Microsoft Azure, and container technologies like Docker, Kubernetes, and Openshift.
• Hands-on Linux experience.
• Knowledge of infrastructure as code (IaC) tools like Terraform and AWS CloudFormation.
• Knowledge of one or more scripting languages (Bash/Shell/Python, etc) and other tools/platforms such as Cassandra, Elasticsearch, and/or Kafka.

• Experience working in a cybersecurity role within Cloud Ecosystems, in post-sales technical support/escalations, or related fields.
• Ability to manage multiple customer issues simultaneously.
• Hands on technologists dedicated to continued learning.
• Fluency in both Japanese and English.